FAQs
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The easiest way to book with me is to schedule your appointment online! I recommend scheduling your appointment as far in advance as possible to guarantee your time on the table. To ensure your appointment is booked, please check that you receive a confirmation email. If you are having trouble booking online, or if you do not see a time that works for you, you can always give me a call or text at 952-232-9938, email me at massagebyhandmn@gmail.com or reach out via social media. I try my best to accommodate all appointment requests and am happy to book your time on my table directly.
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Once your appointment is booked, you will be emailed a health intake form. All of my intake forms are digital and must be filled out online prior to your appointment time. The form covers any recent injuries, surgeries, health conditions, areas of experienced pain/tension, medications you are currently taking, and includes a waiver to sign at the end. This information is confidential and will only be seen by your massage therapist to ensure there are no contraindications for your massage treatment.
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Every massage session with me is customized to meet your unique goals, needs, and preferences. I recommend dressing in comfortable clothing to your appointment, hydrating before and after your massage, and always communicating to ensure the best experience. It's normal to feel relaxed, spacey, or slightly lightheaded after a massage—that is colloquially referred to as "massage brain!"
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I require 24 hours' notice to avoid our late-cancellation fee, which is half the price of your scheduled service. Life can be busy and full of unexpected events. However, I ask that you notify me if you cannot keep your appointment. The cancellation policy is in place to protect my time and income. You can notify me about your reschedule by emailing, calling/texting, or rescheduling your appointment online through your massage book account. Failure to give 24 hours' notice will result in a charge to your card on file or using the credit you have for the appointment (member credit or gift certificate). If you do not have a card on file, I will send you an invoice that you must pay before scheduling another appointment.
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I ask all clients to arrive about 5-10 minutes prior to their massage appointment and to take a seat in the waiting area until I bring you back. All scheduled massage sessions have a specific time schedule, so late arrivals may not receive an extension of their appointment.
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I offer gift certificates that are available for purchase online and can be printed at home.
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I factor gratuity into my service price and am dedicated to adjusting rates as needed. For this reason, tipping is entirely optional. If you wish to express appreciation in this way, I will graciously accept. However, I want to emphasize that there is never any obligation or expectation to tip during your time with me.

